Increase trust with authentic stories
Show real customer voice and context instead of generic static quote blocks.
Free forever plan · No credit card required
Collect authentic video social proof on autopilot
Request and reuse real customer videos without agency dependency — Use video questions to capture testimonials and product stories from real customers, then reuse clips in landing pages, ads, and lifecycle campaigns.
Start free. Unlimited plan from $19/month.
Surveys/Post Purchase Survey
Questions (3)
How did you hear about us?
Single Select
How satisfied are you with your purchase?
NPS
What could we improve?
Open Ended
Trusted by leading Shopify brands
Rated 5.0 on Shopify App Store
Outcomes growth teams care about
Each page is optimized for install conversion while still proving full-platform value.
Shorten social proof production cycles
Collect and organize testimonial content directly from survey workflows.
Reuse content across channels
Repurpose testimonial clips in paid social, onsite conversion flows, and lifecycle messaging.
How it works in Shopify
Install once, then run attribution, feedback, and conversion workflows from a single platform.
STEP 01
Install UserLoop from Shopify App Store
Connect your store and launch your first survey flow without custom engineering.
STEP 02
Choose where surveys appear
Deploy in checkout, popup, app block, email, or link channels based on use case.
STEP 03
Analyze feedback and act faster
Use AI insights, chat, and integrations to turn responses into weekly growth actions.
Deployment surfaces included
Checkout thank-you and order status pagesPopup overlays with timer, exit intent, or scroll triggersInline app blocks inside Shopify theme pagesAutomated email surveys from purchase or fulfillment eventsShareable link and QR-code surveys for off-site feedback
Video collection integrated into survey workflows
Video response capture is built into the same system as your attribution and feedback surveys.
Record or upload flow
Customers can capture video on device camera or upload an existing clip.
Up to 2-minute responses
Collect richer context than short text fields while keeping the ask lightweight.
Link and popup survey support
Deploy video prompts in survey types built for broader audience reach.
Unified analytics and response storage
Manage video feedback alongside all other survey response data.
Optional reward incentives
Use discounts to increase completion for testimonial capture programs.
Full UserLoop platform, not a single-point tool
Each landing page leads with one angle, but every install unlocks the full feedback and insight stack.
Attribution Surveys
Capture post-purchase channel truth directly from customers.
Explore pageNPS & CSAT
Track satisfaction and detect churn risk before it shows up in reviews.
Explore pageProduct Feedback
Collect targeted feedback by page, customer type, and purchased products.
Explore pageAI Insights
Topic extraction, answer insights, and dashboard cards from real responses.
Explore pageVideo Testimonials
Capture one-tap video social proof you can reuse across site and ads.
Explore pageChat With Your Data
Ask plain-English questions across all survey responses instantly.
Explore pagePopup Surveys + Discounts
Intercept exits with short surveys and reward completion with discount codes.
Explore pageIntegrations and analytics built for action
UserLoop is designed to move feedback into campaign, lifecycle, and product workflows without manual exports.
Klaviyo integration
Send survey response events to customer profiles for segmentation and campaigns.
Slack notifications
Push responses into Slack channels so teams act faster on customer feedback.
Meta Conversion API
Send survey response events to Meta for stronger audience and attribution workflows.
Revenue-aware analytics
Analyze response patterns with AOV and total sales context where available.
AI-powered reporting
Generate AI summaries and PDF reports to share insights with stakeholders.
Pricing and rollout
Start free. Unlimited plan from $19/month.
Install free. Upgrade when you need unlimited scale and advanced workflows.
Unlimited responses
Advanced reporting and PDF exports
MCP server access
Email surveys and automations
AI insights, chat, and integrations
Get Started Free
Free to start · no credit card required
Common objections, answered
Setup effort, integration fit, survey fatigue, and pricing clarity are addressed before install.
Where are video questions supported?
Video question type is currently available in link and popup surveys.
Can customers choose upload instead of recording?
Yes. The video question supports both direct recording and file upload options.
How long does setup take?
Most stores can install and publish their first survey flow in a few minutes using the Shopify app flow and guided setup.
Will this work with our existing Shopify theme?
UserLoop supports checkout extensibility, popup embeds, and app blocks so you can deploy on modern Shopify storefronts without custom development.
Can we run multiple survey types at once?
Yes. Many teams run attribution at checkout, lifecycle satisfaction in email, and popup surveys for visitor intent at the same time.
Can we connect responses to marketing and lifecycle tools?
Yes. UserLoop includes integrations for Klaviyo, Slack, and Meta Conversion API so feedback can drive campaigns and optimization.
Stop guessing. Start asking.
The brands scaling fastest know exactly where customers come from and why they buy. Sign up free and start getting those answers today.
Start free. Unlimited plan from $19/month.