Prioritize improvements with confidence
Identify recurring request themes and map them to customer segments that matter most.
Free forever plan · No credit card required
Build what customers actually want next
Targeted product feedback across the full buyer journey — Collect structured and open-ended feedback at checkout, in popups, and through post-purchase workflows so roadmap decisions reflect customer demand.
Start free. Unlimited plan from $19/month.
Surveys/Post Purchase Survey
Questions (3)
How did you hear about us?
Single Select
How satisfied are you with your purchase?
NPS
What could we improve?
Open Ended
Trusted by leading Shopify brands
Rated 5.0 on Shopify App Store
Outcomes growth teams care about
Each page is optimized for install conversion while still proving full-platform value.
Validate new launches quickly
Run short targeted surveys for specific product cohorts and compare sentiment by SKU.
Reduce roadmap waste
Focus teams on problems customers consistently report instead of isolated anecdotes.
How it works in Shopify
Install once, then run attribution, feedback, and conversion workflows from a single platform.
STEP 01
Install UserLoop from Shopify App Store
Connect your store and launch your first survey flow without custom engineering.
STEP 02
Choose where surveys appear
Deploy in checkout, popup, app block, email, or link channels based on use case.
STEP 03
Analyze feedback and act faster
Use AI insights, chat, and integrations to turn responses into weekly growth actions.
Deployment surfaces included
Checkout thank-you and order status pagesPopup overlays with timer, exit intent, or scroll triggersInline app blocks inside Shopify theme pagesAutomated email surveys from purchase or fulfillment eventsShareable link and QR-code surveys for off-site feedback
Targeted feedback collection across Shopify touchpoints
Ask the right question to the right customer at the right stage of their journey.
Question-level targeting controls
Target by customer type and, in checkout flows, by purchased products.
Flexible survey surfaces
Deploy product feedback in checkout, app blocks, popup modals, email, or links.
Email capture for anonymous visitors
Collect optional email in app block and popup flows to link responses to customer history.
Follow-up branching
Ask deeper clarifying questions based on selected answers.
AI-assisted synthesis
Group open feedback into themes so product teams can prioritize faster.
Full UserLoop platform, not a single-point tool
Each landing page leads with one angle, but every install unlocks the full feedback and insight stack.
Attribution Surveys
Capture post-purchase channel truth directly from customers.
Explore pageNPS & CSAT
Track satisfaction and detect churn risk before it shows up in reviews.
Explore pageProduct Feedback
Collect targeted feedback by page, customer type, and purchased products.
Explore pageAI Insights
Topic extraction, answer insights, and dashboard cards from real responses.
Explore pageVideo Testimonials
Capture one-tap video social proof you can reuse across site and ads.
Explore pageChat With Your Data
Ask plain-English questions across all survey responses instantly.
Explore pagePopup Surveys + Discounts
Intercept exits with short surveys and reward completion with discount codes.
Explore pageIntegrations and analytics built for action
UserLoop is designed to move feedback into campaign, lifecycle, and product workflows without manual exports.
Klaviyo integration
Send survey response events to customer profiles for segmentation and campaigns.
Slack notifications
Push responses into Slack channels so teams act faster on customer feedback.
Meta Conversion API
Send survey response events to Meta for stronger audience and attribution workflows.
Revenue-aware analytics
Analyze response patterns with AOV and total sales context where available.
AI-powered reporting
Generate AI summaries and PDF reports to share insights with stakeholders.
Pricing and rollout
Start free. Unlimited plan from $19/month.
Install free. Upgrade when you need unlimited scale and advanced workflows.
Unlimited responses
Advanced reporting and PDF exports
MCP server access
Email surveys and automations
AI insights, chat, and integrations
Get Started Free
Free to start · no credit card required
Common objections, answered
Setup effort, integration fit, survey fatigue, and pricing clarity are addressed before install.
Can we gather feedback only from buyers of a specific product?
Yes for checkout flows. Product targeting allows questions to show only when selected items are in the order.
Can we collect feedback from anonymous visitors too?
Yes. Visitors can answer anonymously, and you can add an optional email question when you need identity-linked follow-up.
How long does setup take?
Most stores can install and publish their first survey flow in a few minutes using the Shopify app flow and guided setup.
Will this work with our existing Shopify theme?
UserLoop supports checkout extensibility, popup embeds, and app blocks so you can deploy on modern Shopify storefronts without custom development.
Can we run multiple survey types at once?
Yes. Many teams run attribution at checkout, lifecycle satisfaction in email, and popup surveys for visitor intent at the same time.
Can we connect responses to marketing and lifecycle tools?
Yes. UserLoop includes integrations for Klaviyo, Slack, and Meta Conversion API so feedback can drive campaigns and optimization.
Stop guessing. Start asking.
The brands scaling fastest know exactly where customers come from and why they buy. Sign up free and start getting those answers today.
Start free. Unlimited plan from $19/month.